Policies & Guidelines

Ensuring Excellence for Every Guest

Reservation Policy

Making a Reservation

Reservations can be made online through our website, by phone, or via email. We recommend booking at least 48 hours in advance to ensure availability, especially for weekend dining.

Confirmation

All reservations will receive a confirmation via email. Please check your spam folder if you do not receive confirmation within 30 minutes of booking.

Arrival Time

We kindly request that all guests arrive within 15 minutes of their reservation time. Tables are reserved for 2 hours for parties of 1-4 guests, and 2.5 hours for parties of 5 or more.

Late Arrivals

If you are running late, please contact us immediately. We will hold your table for up to 15 minutes past your reservation time. After this grace period, we may need to release your table to accommodate other guests.

Cancellation & Modification

Cancellation Policy

We understand that plans change. Please provide at least 24 hours notice for cancellations to avoid a cancellation fee. Cancellations made with less than 24 hours notice may incur a fee of $25 per person.

No-Show Policy

Failure to honor a reservation or cancel within the required timeframe will result in a no-show fee of $50 per person, charged to the credit card on file.

Modifying Your Reservation

Changes to party size, date, or time can be made up to 24 hours before your reservation by contacting us directly. We will do our best to accommodate your new preferences based on availability.

Large Party Bookings

For parties of 8 or more guests, a credit card is required to hold the reservation. Special cancellation terms may apply, and our events team will discuss these details with you.

Dress Code

Local on Main St. maintains an elegant, upscale atmosphere. We kindly request that all guests dress in smart casual or formal attire.

Appropriate Attire

  • Dress shirts, blouses, or sweaters
  • Dress pants, slacks, or skirts
  • Dresses and cocktail attire
  • Blazers and sport coats
  • Closed-toe dress shoes

Not Permitted

  • Athletic wear or gym clothing
  • Shorts or cut-off pants
  • Flip-flops or beach sandals
  • Baseball caps or casual hats
  • Excessively casual or distressed clothing

We reserve the right to refuse service to guests not meeting our dress code standards.

Dining Experience

Seating Preferences

While we make every effort to accommodate seating requests, specific table assignments cannot be guaranteed. Requests for window seating, booths, or specific areas will be honored when possible.

Special Occasions

Celebrating something special? Please inform us when making your reservation. We're happy to provide special touches such as a complimentary dessert presentation or custom table decorations.

Children

We welcome well-behaved children of all ages. High chairs and booster seats are available upon request. Children must remain seated and supervised at all times to ensure the comfort of all our guests.

Service Animals

Service animals are always welcome. Please inform us when making your reservation so we can ensure proper accommodations.

Payment & Gratuity

Accepted Payment Methods

We accept all major credit cards, debit cards, and gift cards. Cash is also accepted. We do not accept personal checks.

Gratuity

An automatic gratuity of 20% will be added to parties of 6 or more guests. For smaller parties, gratuity is at your discretion. Our team works hard to provide exceptional service, and your generosity is greatly appreciated.

Split Checks

We are happy to split checks for parties up to 4 separate payments. For larger parties, please inform your server at the beginning of your meal.

Food & Allergen Advisory

At Local on Main St., we take great care in preparing all dishes and beverages. Please inform us of any food allergies or dietary restrictions prior to your reservation. While some items are labeled as Gluten-Free (GF) or Vegan (V), our kitchen uses shared equipment, and cross-contact may occur. We cannot guarantee a completely allergen-free environment.

Spicy May vary in intensity
GF Gluten-Free by default
GFR Gluten-Free upon request
V Vegan by default
VR Vegan upon request

If you have severe allergies or dietary restrictions, please contact us in advance so our culinary team can properly prepare for your visit. Your safety and satisfaction are our highest priorities.

Health & Safety

Age Requirement

Local on Main St. is a 21+ establishment. Valid photo identification is required for all guests. We reserve the right to refuse service to anyone unable to provide proper identification.

Responsible Service

We are committed to responsible alcohol service. Management reserves the right to refuse service to any guest who appears intoxicated or disruptive. The safety of all our guests is paramount.

Allergies & Dietary Needs

Please notify us of any allergies or dietary restrictions when making your reservation and inform your server upon arrival. While we take every precaution, we cannot guarantee that cross-contamination will not occur.

Private Events

Booking Private Spaces

Private dining rooms require advance booking and may have minimum spending requirements. Contact our events team for detailed information and availability.

Event Deposits

A non-refundable deposit is required to secure private event bookings. The deposit amount varies based on party size and date. This deposit will be applied to your final bill.

Final Guest Count

Final guest counts must be confirmed 72 hours prior to your event. Billing will be based on the guaranteed count or actual attendance, whichever is greater.

Photography & Privacy

Personal Photography

We welcome guests taking photos of their food and dining experience. However, we ask that you respect the privacy of other diners and refrain from photography that includes other guests without their permission.

Professional Photography

Professional photo shoots or video recording require prior approval from management. Please contact us in advance to discuss your needs.

Questions About Our Policies?

If you have any questions or concerns about our policies, please don't hesitate to contact us. Our team is here to ensure you have a wonderful dining experience.

Reserve Now